Professional Development III

Program Description:

The Process Operations program curriculum is provided by Itasca Community College (ICC) and was created utilizing existing ICC course curriculum where possible, e.g., industrial math, technical writing, physics, etc. The Process Operations curriculum was created with emphasis on the technical and hands-on skills required for process technicians.

The specialized course development was divided into the following three areas: Process Fundamentals, Industrial Technologies, & Professional Development. Professional Development includes the following courses:

• Professional Development II: Industrial work teams and individual responsibilities
• Professional Development III: Introduction to Root Cause Failure Analysis and Industrial Quality Control concepts
• Professional Development IV: Documenting the Capstone Project

Course Description:

ENGT 2230 Process Operations Professionalism III is intended to introduce students to root cause failure analysis (RCFA) and industrial quality control concepts. It is the second in a series of courses on professional development.

Course goals and outcomes include:

• Students will be able to communicate all written and oral work in a professional manner.
• Students will identify and resolve issues related to equipment and/or procedures
• Students will continue to develop and practice the personal, team accountability, and reflection skills required to successfully analyze, define, and resolve issues related to the Process Operations Professional II capstone project or other selected case studies.

Course Contents:

Course materials include a course syllabus, a program overview document, five PowerPoint presentations, a team contract document, three student competency documents, an activity document, and a course capstone document. The 1-page Process Operations Program Overview document includes information about the National Science Foundation grant project that resulted in the development of this curriculum. 

The 3-page syllabus includes a course description, fundamental goals and outcomes, course scope, performance expectations, and more.

The PowerPoint presentations cover topics such as Six Sigma, increasing efficiency and quality, group dynamics, failure modes and effects analysis, and brainstorming.

The student competency documents include information about each unit of the course, including outcomes, lectures, demonstrations, labs, and homework. 

Below is a list of the files included in the .zip attachment. The size of each file is included in parenthesis.

Professional III (13 files, 25.7 MB)

• Team Member Citizenship (Team Member Citizenship.pdf 217 KB)
• Six Sigma (Six Sigma.pptx 726 KB)
• RCFA Techniques (RCFA-Techniques.docx 23 KB)
• Process Operations Professional III Syllabus (Process Operations Professional III Syllabus Rev A.docx 34 KB)
• NSF Grant READ ME - Processing Operations Program Overview (NSF Grant READ ME.docx 13 KB)
• Increasing Efficiency and Quality (Increasing Efficiency and Quality.pptx 10 MB)
• Group Dynamics (Group Dynamics Rev A.pptx 238 KB)
• Failure Modes and Effects Analysis (FMEA Rev A.pptx 1.3 MB)
• Student Competency 3 (Competency 3 – Group Dynamics.docx 66 KB)
• Student Competency 2 (Competency 2 – Analysis Techniques.docx 63 KB)
• Student Competency 1 (Competency 1 – Communication.docx 63 KB)
• Capstone Project (Capstone Project – Improvements.docx 35 KB)
• Brainstorming Techniques (Brainstorming Techniques Rev A.pptx 13.4 MB)