Introduction to Quality and Metrology

Course Description:
This course, developed by Mount Wachusett Community College, provides students with an introduction to the concepts used in STEM disciplines and manufacturing processes to ensure defined procedures are used to deliver results for materials of known and sufficient quality. Students learn the fundamentals of Metrology used in current manufacturing and service industries. Students also learn about formal procedures and defined processes as a means to control quality, along with how product (or service) quality is evaluated. The procedures and processes explored in this course include: measurements and associated error/uncertainty, calibration, statistical process control tools, lean six sigma practices, and quality assurance/control concepts. Course outcomes include:

1. Identify and apply sampling methods, inspection, measurement, and test equipment as fundamental quality control techniques. 
2. Describe metrology concepts including gage reproducibility and repeatability, calibration, and traceability to recognized standards. 
3. Demonstrate the ability to collect and statistically review data collected and distinguish the variability and errors associated with inspection, measurement, and test equipment. 
4. Demonstrate the ability to utilize the basic seven quality tools: Pareto chart, flow chart (run chart), check sheets, control charts, cause and effect diagrams, histogram, and scatter diagrams. 
5. Express the principles of validation and qualification as it applies to manufacturing processes. 
6. Describe the principles of lean manufacturing and six sigma improvement techniques. 
7. Demonstrate the ability to write and speak effectively through written assignments, lab reports, and discussions. 

Course Contents:
Course materials include a syllabus, two homework assignments, thirteen lab exercises, four lecture slides, five quizzes, three exam study guides, and three exams. 

The 2-page syllabus includes a course description, course objectives, outcome assessments, and a schedule of classes that includes lecture topics, assigned readings, and lab exercises for each week. 

For orientation purposes Syllabus.pdf is included as a separate attachment and offers a sample of the type of material included in this course.

Below is a list of the files contained within the .zip attachment. The size of each file is included in parenthesis. 

AQS 110 - course materials (41 files, 26.2 MB)

• Homework Assignments
  • Data Analysis (data analysis.pdf 128 KB)
  • Measurement Fundamentals (Measurement Fundamentals Worksheet.pdf 274 KB)
  • Sampling and inspection
    • Croissant Manufacture (croissant process.pdf 204 KB)
    • Inspection and Sampling Review Questions (homework - inspection and sampling.pdf 236 KB)
    • Data Analysis - Inspection and Sampling Review Questions (Inspection and Sampling review questions vw.pdf 127 KB)
• Lab Exercises
  • Writing a Work Instruction (Lab Exercise 1 - Create SOP.pdf 315 KB)
  • Standard Operating Procedure Shapes (Lab Exercise 1 - sop shapes.pdf 106 KB)
  • Creating Product Specifications (Lab Exercise 2 - create specification.pdf 185 KB)
  • Print Reading and Evaluating a Component (Lab Exercise 3 - create drawing.pdf 375 KB)
  • Measurement Analysis (Lab Exercise 4 - Measurement.pdf 505 KB)
  • Calibration (Lab Exercise 5- calibration.pdf 228 KB)
  • Sampling and Analysis (Lab Exercise 6 - Sampling Analysis.pdf 1.4 MB)
  • Data Analysis (Lab Exercise 7 -  Data Analysis.pdf 1.9 MB)
  • GAGE Repeatability and Reproducibility (Gage R&R) (Lab Exercise 8- Gage R&R.pdf 497 KB)
  • Room Validation - Part 2 Data Analysis (Lab Exercise 9  - Validation - part 2.pdf 416 KB)
  • Room Validation - Part 1 Data Collection (Lab Exercise 9 - Validation - part 1.pdf 447 KB)
  • The Dice Game(s) (Lab Exercise 10 -  WSU Guide.pdf 266 KB)
  • Manufacturing - Lean Simulation (Lab Exercise 10 - Lean - dice game.pdf 450 KB)
• Lecture slides
  • Introduction to Metrology (Module 1 Quality Concepts.pdf 2.4 MB)
  • Metrology (Measurement Concepts) (Module 2 Measurement Concepts.pdf 5.4 MB)
  • Analysis (Module 3 Analysis.pdf 3.7 MB)
  • Validation and Lean Six Sigma (Module 4 - Validation Lean SS.pdf 2.8 MB)
• Quizzes and Exams
  • Quiz 1 - Quality Concepts (1 - Quiz 1 - quality concepts - answer key.pdf 267 KB)
  • Module 1 Study Guide (2 - Module 1 study guide.pdf 275 KB)
  • Module 1 Exam (3 - Module 1 Exam - answer key.pdf 224 KB)
  • Quiz 2 - Measurement Fundamentals (4 - Quiz 2 - measurement fundamentals  - answer key.pdf 270 KB)
  • Quiz 3 - Measurement Error (5 - Quiz 3 - measurement error - answer key.pdf 269 KB)
  • Quiz 4 - Calibration (6 - Quiz 4 - calibration - answer key.pdf 270 KB)
  • Module 2 Study Guide (7 - Module 2 study guide.pdf 398 KB)
  • Module 2 Exam (8 - Module 2 exam - answer key.pdf 208 KB)
  • Quiz 5 - Statistics (9 - Quiz 5 - statistics - spc - answer key.pdf 185 KB)
  • Module 3 Study Guide (10 - Module 3 study guide.pdf 272 KB)
  • Module 3 Exam (11 - Module 3 exam - answer key.pdf 345 KB)
  • Final Exam (12 - Final Exam - answer key.pdf 549 KB)
• Syllabus (Syllabus.pdf 148 KB)