Problem Solving for Technicians

These resources include presentation slides and a handout that were made to accompany the Problem Solving for Technicians webinar presented by the Southwest Center for Microsystems Education (SCME). Presenters included Barbara Lopez, Research Engineer at the University of New Mexico and Instructional Designer for SCME, and Mary Jane (MJ) Willis, Instructional Designer for SCME. Topics covered in the webinar include an introduction to SCME and its programs, a systematic approach to problem-solving, how to ask a good question, the types of problems technicians solve, and the difference between problem-solving and troubleshooting. 

The 1-page handout contains questions discussed in the webinar, six steps to problem-solving, and links and references from the webinar.