Title: Troubleshooting Methodology - Introduction
Course: Troubleshooting Labs > Section: Introduction to Troubleshooting (Essential Skills & Safety)

Troubleshooting

Overview

Troubleshooting is a primary skill required for anyone working with automated systems. Troubleshooting is a logical, systematic search for the source of the problem to solve the problem. This does not just mean solving the problem but also finding the problem’s source. In the past, many have relied on experience alone to fix known problems, but as automated systems become more complex it is important to be able to find a problem’s source even if the troubleshooter has never experienced the problem before.

Objective

Bridgerland Technical College’s Troubleshooting Methodology is more than just rote memorization of common problems in a system, although this does play a part. It also includes increasing your fundamental understanding of electrical, pneumatic, hydraulic, and mechanical systems as well as individual components, control systems, and the logic required to make decisions. The most important aspect is learning and practicing a method for solving both simple and complex problems. As you gain greater experience using the methodology, over time it will become second nature.

Click on this link for a digital copy of the Bridgerland Troubleshooting Methodology booklet.

The Troubleshooting Methodology is broken up into four parts:

1. Gather Info. | 2. Possible Causes | 3. Replace / Fix & Test | 4. Operating Correctly?

 | You will learn how to fix current and future problems as you:
 | 1. Gather information about the issue and make observations.
2. Identify possible causes of why the system isn't working correctly.

  - Define and reduce the problem area(s) within the system.
  - Learn what instrumentation to use when testing and diagnosing broken systems.
 | 3. Replace or fix the broken part of the system.
4. Observe the fixed system operating correctly.

  - Fill out the required documentation.
  - Keep solving new problems and gain experience.

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